FedEx
– Present
Full Stack (Forward Deployed) Engineer · New York, NY
- Built a multi-agent invoice-dispute resolution workflow (TypeScript, Python, OpenSpec) that retrieves invoices, shipment details, and contracts, applies business rules, and proposes auditable resolutions for human review for over 40K+ disputes/week.
- Built the compensation dataflow for a new settlement system covering all FedEx Ground contractor payments across the US and Canada, supporting $1B+ in annual payouts with idempotent event processing and validation.
- Partnered with Product and Operations to map delivery and settlement workflows into a cross-org data layer, eliminating double entry and reducing reporting time by 50%.
- Scale distributed data pipelines (Spring Boot, Cassandra, PCF) processing 15M+ daily logistics and settlement events.
- Led an overhaul of authentication and authorization, redesigning access scopes, permission checks, and fallbacks for the application.
- Built real-time workflows for 10+ delivery-issue types, helping operations teams identify, triage, and resolve issues while linking outcomes to SLAs and compensation.
- Led adoption of AI native practices across 4 teams and 30+ developers leading to reduction in work-item cycle time.